Privacy policy
Cheeky Charging · last updated 11 September 2026
This page is for the Cheeky Charging customer app (bundle id com.stwpower.cheekycharging) and the same screens on the web.
What the app does
Cheeky Charging rents portable power banks from cabinets in UK venues. You find a station, scan a QR code, pay a time-based fee, and return the bank to any Cheeky cabinet.
Data we use
- Location (optional). Used on the device to sort stations by walking distance and to show a compass heading. Declining location still lets you browse and rent. Coordinates are not required to hire.
- Camera. Used only to read a machine QR code or a battery barcode. You can always type the code instead. We do not keep the camera frames.
- Payments. Card payments go through Stripe. Cheeky sees a hire reference and (when you return) the amount captured. We do not store full card numbers.
- Account (optional). If you sign in, we store the email you verified, wallet credit we issued, promo / referral redemptions, and Unlimited status. Sign-in is not required to rent.
- Support chat. Messages you send in Help, plus a machine code when you scanned one, become a support ticket so a person can pick up.
What we do not do
- We do not sell your data.
- We do not use advertising trackers in the app.
- We do not need an account to start a hire.
How long we keep it
Hire and payment records are kept as long as we need them for refunds, chargebacks and accounts. Support tickets stay until the case is closed and any follow-up window has passed. You can ask us to delete an optional account — write to the address below.
Contact
Questions or a deletion request: hello@cheekycharging.com.